RETURN POLICY
Last updated September 26, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
● Downloadable digital products
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● A 10% restocking fee will be charged for all returns.
● Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
● We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
● All returns must include an order packing slip or return invoice from The Fibroid Pandemic that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.
● Damaged, defective, or incorrect items must be reported within 14 days of delivery.
● We reserve the right to delay a refund until items are actually received based on credible concerns surrounding potential fraud.
● We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to: An irregular or excessive returns history indicative of "wardrobing;" An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or potential fraudulent or criminal activity.
● Similarly, we reserve the right to refuse service to any customer or entity, due to similar actions as noted above.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
info@thefibroidpandemic.com